Preparation and support services
Annual support plan with capped hours
An annual support-plan concept with capped hours, supported versions and service boundaries specified before subscription.
£99–£199Price guide
Exact equipment and final price agreed before purchase
Request a quoteTell us the model, quantity and features you need. This item is supplied against an agreed quotation.
What is included
- Owned hardware, customer authorisation and exact scope
- Data-handling instructions, backup and recovery responsibilities
- Turnaround, included labour, exclusions and supported versions
Preparation and support
A service starts with an agreed device and scope. Compatibility assessments identify the exact hardware and software combination; preparation and recovery may alter or erase device data. Support plans need clear included hours, response arrangements and supported versions before a booking is accepted.
Read the buying guide · Order terms
Product reference: P15-08