Contact the pent.shop team
pent.shop is operated by PrivacyPortal Ltd, company number 14907634, VAT number GB459870439. Registered office: 16 Commerce Square, Lace Market, Nottingham NG1 1HS, United Kingdom.
Email support@privacyportal.co.uk or call 0115 772 0519. Contact us before sending a device; we will confirm the service reference and delivery instructions.
Planning a complete kit?
Tell us your preferred handset or laptop, device condition, software, adapters and quantity. Fixed-price handset listings include the supplied device and stated preparation. Select the storage, colour, condition and platform shown on the listing, then choose your delivery country and available import-charge option in the kit. Supplied hardware supports international delivery to the countries shown at checkout. Customer-owned preparation and kits containing those services use a UK return address. Laptop, accessory and bespoke kit guide prices require a written quotation.
Share your product experience
Purchased from pent.shop? Tell us what worked well and what could be better, including the product and software configuration you used. Send your order reference privately so we can check the purchase; leave it out of the review text.
Let us know if you would like your feedback considered for a product page. We confirm the exact text and display name with you before publishing. Critical and positive feedback follow the same checks; customer contact details and order references stay private.